Welcome to Bidhaa Global. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website, mobile platform, and related services.

By accessing or using Bidhaa Global, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Full name
• Email address
• Phone number
• Billing and shipping address
• Payment details (processed securely through approved providers)

Account Information

• Username and password
• Order history
• Wishlist and saved preferences

Technical Information

• IP address
• Browser type
• Device information
• Cookies and usage data

2. How We Use Your Information

We use your information to:

• Create and manage your account
• Process orders and payments
• Arrange shipping and delivery
• Provide customer support
• Improve our website, products, and services
• Send order updates and service notifications
• Prevent fraud, abuse, and unauthorized activity
• Comply with legal obligations

3. Cookies & Tracking Technologies

We may use cookies and similar technologies to:

• Remember your preferences
• Keep you logged in
• Analyze website traffic and usage trends
• Improve functionality and performance

You may disable cookies through your browser settings, though some features may not function properly.

4. Sharing of Information

We do not sell your personal data. We may share information only when necessary with:

• Payment processing partners
• Delivery and logistics providers
• Customer support service providers
• Legal or regulatory authorities when required by law
• Technology partners helping us operate the platform

All partners are expected to handle your information responsibly.

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, misuse, alteration, or disclosure. However, no online system is completely secure.

6. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill orders and provide services
• Maintain business records
• Resolve disputes
• Meet legal and regulatory requirements

7. Your Rights & Choices

Depending on applicable laws, you may have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your account or data
• Opt out of marketing communications
• Update your preferences

8. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for their privacy practices or content.

9. Children’s Privacy

Bidhaa Global services are intended for general audiences. We do not knowingly collect personal information from children without appropriate legal consent where required.

10. International Data Transfers

Your information may be processed or stored in different locations where our partners or service providers operate, subject to applicable safeguards.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page and become effective upon publication unless otherwise stated.

12. Contact Us

If you have questions regarding this Privacy Policy or your personal information, please contact our customer support team through the Bidhaa Global Help Center.

Thank you for trusting Bidhaa Global.